PRIVACY POLICY
PZONE ELECTRONICS PRIVATE LIMITED
Effective Date: March 2, 2026
Last Updated: March 2, 2026
1. Introduction
PZONE ELECTRONICS PRIVATE LIMITED ("Company", "we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our RO water purifiers, or use our services.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
A. Personal Information
- Full Name
- Phone Number
- Email Address
- Billing and Shipping Address
- Company Name (if applicable)
- GST Number (for B2B customers)
B. Payment Information
- Bank details
- UPI / Card / Net Banking details
(Note: Payment details are processed through secure third-party payment gateways.)
C. Technical Information
- IP address
- Browser type
- Device information
- Cookies and usage data
3. How We Use Your Information
We use the collected information to:
- Process and deliver orders
- Provide installation and maintenance services
- Respond to customer support requests
- Improve our products and services
- Send service reminders (RO filter replacement alerts)
- Send promotional offers (if consent is provided)
- Comply with legal obligations
4. Sharing of Information
We do not sell your personal data.
We may share your information with:
- Installation & service partners
- Payment gateway providers
- Logistics partners
- Government authorities (if legally required)
All third parties are obligated to keep your information secure.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, misuse, or disclosure.
However, no online system is 100% secure, and we cannot guarantee absolute security.
6. Cookies Policy
Our website may use cookies to:
- Improve website performance
- Analyze user behavior
- Personalize user experience
You can disable cookies through your browser settings.
7. Data Retention
We retain your information:
- As long as your account is active
- As required for warranty & service records
- As required under applicable laws
8. Your Rights
Depending on applicable law, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, contact us at the details below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
10. Children's Privacy
Our services are not directed toward individuals under 18 years of age. We do not knowingly collect data from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
12. Contact Us
PZONE ELECTRONICS PRIVATE LIMITED
Registered Address: Ground Floor, Plot No-18, Pocket-D, Sector-5,
Bawana, DSIDC, North West, Delhi, Delhi, 110039
Email: info@pzone.in
Phone: +91-9560333671 / 2 / 3 / 4
Website: www.pzone.in